THE NEUTRAL ZONE
a monthly publication by the Community Mediation Center
 

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the neutral zone


vol.5 issue 5
7.05

 

 
  Content

News and Updates
Save the Date for a TVMA Event
9/30-10/1
News from the Front
Strategic Planning Teams
Farewell to our VISTAs
Legal Language
Volunteer Immunity
 Statutes

Mediation Toolbox


The difference between the right word and the almost right word is the difference between lightning and the lightning bug.  ---Mark Twain (as seen on the wall in Bob Swan's office.)





















 

Quid Novi?
News and Updates:

CMC Board Meeting: 
Thursday, July 21, 6-7pm, Juvenile Court Kitchen

LAW LIBRARY OPEN HOUSE
On Monday July 25, 2005 the Knox Co. Governmental Law Library will have an Open House from 2:00 PM - 4:00 PM.  There will be refreshments and training from Westlaw.  This is an excellent time to become a yearly supporter of the HONORABLE SHARON J. BELL KNOX COUNTY GOVERNMENTAL LIBRARY.

 TVMA Dates: 

SAVE THE DATES!  Grayfred Gray will be speaking to our large, active Knoxville area mediation community on
September 30 and October 1 at two special TVMA workshops .  The topics will concern mediation, professionalism and ethics.  CLE and CME credits will be offered with a great discount for TVMA members.  Time and place to be announced next month!  

Knoxville Bar Association dates:
ADR Section
Ethics of ADR
Date: Monday, September 12, 2005 Time: 5:30 - 6:30 p.m.
Speaker: Howard H. Vogel, O'Neil, Parker & Williamson
Location: Anderson, Reeves & Herbert, P.A. - 2607 Kingston Pike, Suite 130 (Tyson Place)
The program has been approved for one hour of Ethics CLE credit. (We'll check on whether it will count as one hour of CME as well.)

Upcoming conferences & celebrations:
VOMA National conference in Philadelphia, Oct. 24-28
ACR's National conference in Minneapolis, Sept. 28-Oct. 1

October 20, 2005 is Conflict Resolution Day. We need your help to spread the word! The more events and activities planned on this day, the better our chances are of raising public awareness about the benefits of our field. Will you commit to doing one of the following on Conflict Resolution Day?

  • Hold a conflict resolution information session at your workplace;
  • Make a presentation to a Rotary Club or other group in your area;
  • Talk to area high school or college students about "careers in conflict resolution," or help organize a panel discussion or brown-bag meeting on the topic;
  • Make a school or classroom presentation or talk to a school administrator;
  • Use Conflict Resolution Day as a reason to contact a reporter or policy maker (encourage the reporter to cover conflict resolution news in your community, or educate the policy maker about conflict resolution's benefits); and
  • forward this message to your friends, colleagues and other organizations with which you are affiliated, and encourage them to support Conflict Resolution Day.

Looking for more ideas? Have one to suggest? Go to: www.ACRnet.org/crday or email acr@ACRnet.org.

Mediation Book Recommendations:
Mediating Dangerously: The Frontiers of Conflict Resolution by Kenneth Cloke, Kenneth Cloke ( Hardcover)

Mediation Links: 
Mediation Wallpaper for computers,
www.mediate.com/wallpaper/

Mediation articles of interest:
"Mediation as a Subversive Activity"
www.mediate.com/articles/subvert.cfm

 

 

news from the front (office):

The summer is underway, and with it, some changes to streamline our CMC scheduling and intake procedures.  Happily, we have become very efficient.  Sharon and Jen are able to catch up and keep up with all scheduling in Juvenile Court and the Criminal Sessions Court.  We're experimenting!  Thank you, mediators, for your patience while we figure out the best way to proceed.  We anticipate having our on-line interactive calendar up and running in the next month or so. 

CMC is addressing the issue of mediator and party security and safety when mediations take place after hours at the Juvenile Annex.  We will be keeping our Juvenile mediators closely informed about any new protocols, and will post all instructions in the Annex in each room. 

We would love to hear from our mediators with ideas about how to set up a good CMC mentoring program, one that does not depend solely on volunteer mediators to initiate the mentoring, but where CMC can ask for feedback from mediators through forms and through personal conversations between volunteer mediators and volunteer & staff mentors.   I'll have a draft of a plan to send around to you all soon.

Also needed---refresher courses for current mediators.  Some ideas we've received for topics:  VORP mediation when children and their parents are involved; the mechanics of the new child support rules; mediation of criminal warrants; how to deal with attorney-advocates in mediation; dependency mediation regulatory basics, and working with DCS, GALs, and parents' attorneys; drafting agreements.

Relatedly, we are planning our Fall 2005, volunteer training , and would like ideas from our mediators about how to redesign our training curriculum.  If you have ideas about training, please contact us by phone or email, or attend the Program Team (see below).  Our dates for training may change so stay tuned!  We are also planning to have a get-together for seasoned and new mediators after our training, and it can be a start to our mentoring program.


We are finding ways to assist our Rule 31 mediators, both attorney and non-attorney in gaining referrals through the Knox County courts.  We will be asking you to update or submit your short CV and picture so that we can put together a "bench book" for the courts and the bar. 

We are participating in an exciting new model program developed especially for Knox County Juvenile Court by DCS's Susan Kovac and Catherine Dubov.  It's called the Triage Team, and its purpose is to create "a multiagency team capable of reviewing children and families in crisis" and will then "make a realistic recommendation to the court, concerned agencies or persons regarding what is in the best interest of clients under review."  The Team will pay attention to the individual child's needs and keep him or her from "slipping through the cracks" because of bureaucratic wranglings and apparant lack of appropriate services.  The Team will always preserve "the family unit through community based service providers whenever possible" and will "recommend DCS custodial placement only after all other options have been exhausted."  There will be three tiers of Teams, with the 1st tier being literally "on call" for emergency cases, including those that tend to come in at 4:30pm on a Friday afternoon!  The 1st and 2nd tier are made up of members from DCS, CSA, and the Court.  CMC is on the 3rd tier, which will advise the other teams when community services are required.  CMC anticipates that mediation can be useful in several ways---to families directly, and also to help facilitate planning to keep a child out of custody or return the child to their family successfully and safely. 

Truancy is a big problem in Knox County high schools and CMC has been asked by the DA's office in Juvenile Court to participate in mediation of truancy matters involving children and their parents BEFORE any criminal or delinquent charges are filed.  A child's truancy may signify simply a child in need of discipline, but it more often indicates a child whose life is out of control, and whose family is out of control.  Mediation can help all parties, including the school and the state, identify how to help the family before the parents and child are charged.  CMC mediators will be scheduled in the same way we now schedule daytime General Sessions mediators.  Volunteers, look for this opportunity soon in your "inboxes". 


Is there is a need for malpractice insurance coverage for non-attorney Rule 31 practitioners associated with CMC?  Our community volunteer mediators are already immune from suit when they do volunteer mediations through our center (except in cases of extreme and willful negligence---not likely!) by virtue of TCA 16-20-101, et seq. and a federal law known as the Volunteer Protection Act of 1997. (see below) 
 

 

Strategic Planning Teams Scheduled to Meet---
Please Consider Joining a CMC Team as a part of your volunteer work!

We still need team members, so sign up with the team leaders, or send in your ideas.  If you would like meeting reports for any particular Team Meeting, send an email to Jackie Kittrell, jkittrell@2mediate.org

 

 


Our heartfelt condolences go out to our wonderful friend and volunteer mediator, Dick Zivi, on the loss of his wife, Patricia.   Patricia passed away on June 30 after a long battle with cancer.  We extend our love to Dick and our prayers to him and his family during their grief.

 

 

 

rom Our VISTA Volunteers to CMC Mediators

To Our Volunteers:

 

We have known each other for almost a year now, and as many
of you know, it is time again for the VISTAs to be leaving.  The Community Mediation Center's time with us is drawing to a close.  But before we leave to begin the next phase in our lives, we would like to take the opportunity to thank you—the volunteers—for all your dedication and hard work. 

            Being a volunteer for the Community Mediation Center isn't always easy; we realize this.  Often times you may be bombarded with more than one telephone call a day requesting your skills in mediation.  When you agree to come mediate, you often have to give up your spare evenings and drive to a drab little trailer where you meet and spend a few hours with clients who may not want to have anything to do with each other or mediation at all. 

 

            In the face of all that, you still manage to show up every
night and perform miracles for people who come to mediation.  The ability to arrange an agreement for people who, just hours beforehand, had barely been on speaking terms, is truly a gift.  As volunteers for the Community Mediation Center, you are amazing assets to the community.

 

            Before we go, we would like to say thank you.  For pleasantly accepting multiple phone calls from us in one day; for selflessly giving up your free time to help the people of Knoxville; for the unending support you've provided for us; and on behalf of all the clients who never took the time to say it: Thank you.

 

Sincerely,

 

Lesley Rohrer, Sarah Krivenki, & Cathy Sellers

 

Upon completion of her VISTA duties at the CMC, Sarah Krivenki will be remaining in Knoxville to attend graduate school at the University of Tennessee.  She will be studying Speech Language Pathology in hopes to practice in a school system or privately.  She has learned a great deal from her time at CMC, but most importantly she has met a lot of wonderful people.  She hopes to come back and mediate as her studies allow. (Email Sara at musicotb@yahoo.com)

 

Lesley Rohrer will be moving to Greensboro, North Carolina after her term with VISTA is finished.  She will be working on her Masters of Public Health Education at the University of North Carolina at Greensboro with the goal of working in the field of Community Health.  More than anything else, she would like to thank all the volunteers for their kindness and support during her time at CMC.  (Email Lesley at herkamina@hotmail.com)

 

Cathy Sellers had full intentions of finishing out her VISTA term, but when offered the once-in-a-lifetime opportunity to intern at the Yale University Art Gallery, it was not something that she could refuse.  Having learned a great deal during her six months at the CMC, Cathy leaves Knoxville with good memories and wonderful friends.  She is very appreciative of the support that was given to her during her stay.   (Email Cathy and Devon at csellers44@hotmail.com)

--------------------------------------------------------

Our new staff email addresses:

Jackie Kittrell:  jkittrell@2mediate.org
Sharon Upshaw:
supshaw@2mediate.org
Jen Cominsky: 
jcominsky@2mediate.org  

 

 

Legal Language

By Don K. Ferguson
(CMC volunteer mediator in Knox County General Sessions Court and author of the "Grammar Gremlins" column that appears in The Knoxville News-Sentinel every Sunday.) 

malice aforethought

   A predetermination to commit an unlawful act without just cause or provocation (applied chiefly to cases of first-degree murder).--Random House Dictionary
 

 

 

 

State and Federal
Volunteer Immunities and Exceptions

Federal Volunteer Protection Act 

On June 18, 1997, President Clinton signed into law S.543, the "Volunteer Protection Act of 1997." The legislation, which took effect 90 days from the date of enactment, was the culmination of over ten years' effort to enact a federal law to provide some protection from liability for volunteers. The Act provides civil liability protection for non-profit or government volunteers if:

  • the volunteer was acting within the scope of his/her responsibility;

  • the volunteer was properly licensed, certified or authorized to engage in the activity or practice (if required by the state in which the damage occurred) and those activities were within the scope of the volunteer's responsibility;

  • the harm was not caused by willful or criminal misconduct, gross negligence, reckless misconduct or a "conscious, flagrant indifference" to the rights or safety of the individual harmed by the volunteer; and

  • the harm was not caused by the operation of a motor vehicle, aircraft, or other vehicle for which an operator's license or insurance is required by the state.

Pre-Emption and State Election of Nonapplicability

The federal Volunteer Protection Act pre-empts existing state laws except those that provide broader volunteer protection than the federal law. However, the new law does allow states to enact their own legislation to make the federal law inapplicable in a particular state.  Tennessee has its own set of provisions in the Code covering various kinds of volunteers and "Good Samaritans", including mediators who volunteer with a "victim-offender mediation center" as defined in TCA 16-20-101, et seq.  There is no indication in our state statutes, which are scattered throughout the TCA, that they are intended to preempt the Federal Act.

Exceptions

Liability limitations would not apply to violations of various federal statutes including civil rights laws, crimes of violence, terrorism or hate crimes, nor to misconduct committed under the influence of alcohol or other intoxicating drugs. The law provides immunity from damages, and therefore increases the likelihood that an organization will prevail in certain lawsuits. However, it does not prevent an organization from being sued and thus incurring legal defense costs. In no case does charitable immunity or trustee/volunteer immunity provide protection in cases of gross negligence or willful or wanton misconduct. There is no clear definition that separates what constitutes simple negligence from gross negligence in this context, meaning that the distinctions are left for the courts to decide on a case-by-case basis. Finally, the exact scope of what kinds of organizations are covered and who is a "beneficiary" is continuously being tested in the courts.

State Law Immunity for Volunteer Mediators
In TCA 16-20-105(b) and (c), Tennessee's volunteer mediators who are associated with a mediation center are immune from suit, and the exceptions to immunity are couched under the catch-all phrase "willful or wanton misconduct" by the volunteer. 

CMC carries professional liability insurance for itself and its staff.  Rule 31 mediators who are listed with CMC have been offered professional liability insurance through our policy for a small annual premium.  We are currently looking into how to extend this service to all those CMC Rule 31 mediators who would like to have it, and will be sending out info on it in the near future.


 

 

 M e d i a t i o n  T o o l b o x

Navigating the Mental Health Maze: A Guide for Court Practitioners

This guide, in a pdf document, provides non-mental health professionals with a basic overview of mental illnesses, their diagnosis, and their treatment. It is divided into two parts:

  • Part I discusses the mental health system and the shift from large institutions to a community-based system of care. Explains the relationship between the decrease in state hospital populations and the corresponding increase in people with mental illnesses in the criminal justice system.
  • Part II explains the current understanding of mental illnesses as genuine neurobiological diseases of the brain that can be managed effectively. Provides information on mental illnesses and their symptoms.